Previous incidents

We are currently experiencing intermittent inbound issues in the Windsor area due to an issue with Bell Canada's T1 boards. a ticket has been opened with Bell.

UPDATE: Accuro has implemented a fix. As a result outbound faxes are now being sent.

Given the backlog, there may be a delay in processing.

Please refer to the Accuro status page for more information.

https://status.qhrtech.com/

Faxes are being received as normal and will be available for download when the Accuro service is restored.

We are seeing service degradation at multiple carriers. We are working on re-routing traffic to additional carriers.

We are monitoring the situation closely

We are currently experiencing a server issue with our portal fax server.

More info to follow.

Update: Internic - Canada's first DNS Registrar is investigating issues with intermittent dns lookup.

This is causing intermittent connection issues to the services provided by Unite.

We will update as we know more information.

We are closing this ticket as it appears as though fax volume has returned to normal levels. Please monitor the QHR status page for updates.

We have received notice that Accuro instances are experiencing issues with their software. Please refer to the QHR Status Page

https://status.qhrtech.com/