Previous incidents

We are experiencing an issue affecting fax traffic.
We are investigating.

We are aware of an ongoing incident in which there are intermittent connection issues to Accuro Fax.
Our systems admin team is currently investigating.

Update: This issue has been resolved and we are monitoring the status. Some faxes may take longer to process as the system works through backlog.

We are aware of an ongoing incident in which there are intermittent connection issues to Accuro Fax.
Our systems admin team is currently investigating.

Things appear to be back to normal - however processing times are delayed as the system works thru the backlog of faxes.

UPDATE:

We believe the issue to be resolved; however, we are leaving this status as is while we monitor to ensure all traffic is back to normal.

Traffic flows are back to normal volumes and we will continue to monitor.

^ps

UPDATE:

Our DNS provider's engineering team has identified and corrected the synchronization error affecting our nameserver clusters. All DNS re...

We have identified the root cause of the issue and appears to be resolved.