Maintenance
Back up emergency power test at our voice datacenter.
Resolved Sep 05 at 02:00am EDT
Our data centre will be conducting a live Generator Transfer Test September 5, 2025 at 2:00 AM EDT until 7:00 AM EDT.
During this time, they will be testing their systems to verify that the load is successfully transferred to our backup generators by the Automatic Transfer Switch (ATS).
Moreover, that the generators will carry the load for an extended period of time.
Our data centre host is running this test to make sure they are fully prepared for an actual commercial power outage i...
Test of Emergency Power Back up systems
Resolved Sep 17 at 02:00am EDT
Our data centre will be conducting a live Generator Transfer Test September 17, 2025 at 2:00 AM EDT until 7:00 AM EDT.
During this time, they will be testing their systems to verify that the load is successfully transferred to our backup generators by the Automatic Transfer Switch (ATS).
Moreover, that the generators will carry the load for an extended period of time.
Our data centre host is running this test to make sure they are fully prepared for an actual commercial power outage ...
Upgrades to primary voice systems
Resolved Oct 10 at 02:00am EDT
We will be performing upgrades and back ups on our primary voice systems during our weekly overnight maintenance window. While we try to eliminate potential downtime, you may experience between 5 to 10 minutes of no connectivity.
Maintenance of primary voice systems
Resolved Oct 24 at 12:00am EDT
We will be conducting a software update to our primary voice systems. Users may experience a brief interruption as the systems reboot. (approx 5 minutes)
Maintenance of primary voice systems
Resolved Nov 21 at 12:00am EST
Unite will be conducting an upgrade to our primary voice systems. We do not anticipate any downtime; however, if a restart is required, you could expect a 10 minute outage.
Maintenance to Voice Server
Resolved Nov 28 at 02:00am EST
We will be performing maintenance to this specific voice server during the timeframe mentioned below. There may be a period when you will be disconnected from the system (30 minutes maximum) - During this time, access to make calls will not be allowed which also includes 911 services.