Maintenance
Maintenance of Primary Voice Services
Resolved Dec 05 at 02:00am EST
We will be performing maintenance to these specific voice services during the times indicated below. There may be a period where you will be disconnected from this server and unable to make any calls including calls to 911.
Maintenance and updates to primary voice servers
Resolved Dec 07 at 02:00am EST
We will be performing maintenance and updates to these specific voice services during the times indicated below. There may be a period of up to 15 minutes where you will be disconnected from this server and unable to make any calls including calls to 911.
Update to Sax Servers - Atlantic / Manitoba / Saskatchewan
Resolved Dec 09 at 02:00am EST
We will be performing an upgrade on the fax servers for this specific geographical location this evening. The system will be offline during this time period.
System Maintenance - TEXTIFY
Resolved Jan 09 at 04:00pm EST
We will be conducting scheduled maintenance on the core Textify Servers.
This will take place on January 9th, 2026 beginning at 4 pm EST
You can expect a 4 hour interruption.
We thank you for your patience.
Maintenance of Primary Voice Services
Resolved Jan 14 at 03:00am EST
Our network partner will be conducting maintenance and upgrades.
During this maintenance window, you may experience up to two brief interruptions in service while we complete the maintenance activities. However, due to the complexity of the work, your downtime may be longer.
Our network operations engineers closely monitor the work and will do everything possible to minimize any inconvenience to you.
We thank you for your patience and understanding.
Planned Maintenance: February 2nd
Resolved Feb 02 at 03:00am EST
One of our outbound carriers will be performing maintenance on their trunk connections between 3 and 4 am EST.
There may be a 15 minute window in which outbound calls may be affected.
This will NOT affect services such as 911
System upgrade on Session Border Controller
Resolved Feb 11 at 01:30am EST
We will be performing brief maintenance on our session border controller. You may experience brief periods of fast busy signals while the system restarts.
911 may also be temporarily unavailable.