Previous incidents
Issue with Carriers
Resolved Aug 6, 2025 at 3:12pm UTC
We are seeing service degradation at multiple carriers. We are working on re-routing traffic to additional carriers.
We are monitoring the situation closely
Issue with Portal Fax
Resolved Jul 22, 2025 at 3:17pm UTC
We are currently experiencing a server issue with our portal fax server.
More info to follow.
Issues with DNS look up
Resolved Jul 16, 2025 at 5:38pm UTC
Update: Internic - Canada's first DNS Registrar is investigating issues with intermittent dns lookup.
This is causing intermittent connection issues to the services provided by Unite.
We will update as we know more information.
Issues with Accuro scftware
Resolved Jul 15, 2025 at 3:41pm UTC
We are closing this ticket as it appears as though fax volume has returned to normal levels. Please monitor the QHR status page for updates.
We have received notice that Accuro instances are experiencing issues with their software. Please refer to the QHR Status Page
https://status.qhrtech.com/
voice and possible fax issues - area code 902
Resolved Jun 24, 2025 at 1:51pm UTC
Bell Aliant reports that the issue has been fixed.
Bell has acknowledged the ticket and is currently investigating.
We are experiencing voice issues in the 902 area code.
A priority ticket has been opened with Bell Aliant and they are currently investigating.
More info to follow
Issue with Textify
Resolved Jun 19, 2025 at 5:36pm UTC
The Textify app is offline - our team is working diligently to identify and correct the problem
More updates to follow
Call Quality Issue
Resolved Jun 13, 2025 at 4:28pm UTC
We are experiencing a call quality issue between our data center and our carrier. This appears to be an issue somewhere on the internet. We have engaged our data systems team in an effort to re-route the traffic.