Previous incidents

We are currently experiencing a server issue with our portal fax server.

More info to follow.

Update: Internic - Canada's first DNS Registrar is investigating issues with intermittent dns lookup.

This is causing intermittent connection issues to the services provided by Unite.

We will update as we know more information.

We are closing this ticket as it appears as though fax volume has returned to normal levels. Please monitor the QHR status page for updates.

We have received notice that Accuro instances are experiencing issues with their software. Please refer to the QHR Status Page

https://status.qhrtech.com/

Bell Aliant reports that the issue has been fixed.

Bell has acknowledged the ticket and is currently investigating.

We are experiencing voice issues in the 902 area code.

A priority ticket has been opened with Bell Aliant and they are currently investigating.

More info to follow

The Textify app is offline - our team is working diligently to identify and correct the problem

More updates to follow

We are experiencing a call quality issue between our data center and our carrier. This appears to be an issue somewhere on the internet. We have engaged our data systems team in an effort to re-route the traffic.

There appears to be an internet outage in Ontario affecting the GTA and London areas. This appears to be affecting ISPs Bell Telus and Rogers and resellers.

We are currently experiencing an issue with one of our conversion proxy servers.
Faxes are still processing however you may notice that they are pending for a longer than normal period.
Our systems team is working on restoring the affected proxy and should be back to normal shortly.

We have received notification from the 911 Data Center that they are experiencing an issue with inbound calls to them. They are working on the issue now. If you need to call 911 - please use your cell phone or another device.