Previous incidents

Dec 07, 2025

Maintenance and updates to primary voice servers

Maintenance

Resolved Dec 07 at 02:00am EST

We will be performing maintenance and updates to these specific voice services during the times indicated below. There may be a period of up to 15 minutes where you will be disconnected from this server and unable to make any calls including calls to 911.

Dec 05, 2025

Ontario / Alberta / BC Accuro Fax Customers

Resolved Dec 05 at 01:23pm EST

This issue is resolved - Faxes are converting and sending properly. There is a substantial back log but it is processing in a normal and timely manner.

We believe the issue has been corrected; however, there is a substantial back log of faxes to work through - We are currently monitoring things and will update as needed. For now I will leave the status as degraded.

The conversion process is running properly; however, it appears as though a large number of faxes were uploaded with 0 pages a...

Maintenance of Primary Voice Services

Maintenance

Resolved Dec 05 at 02:00am EST

We will be performing maintenance to these specific voice services during the times indicated below. There may be a period where you will be disconnected from this server and unable to make any calls including calls to 911.

Previous updates